Dazzling Streaks Events Terms and Conditions
1. Dazzling Streaks Events ability to perform our services depends on us having adequate access to the venue prior to event for dressing and after for removal. We shall endeavor to inform you of our requirements no later than 3 weeks before event and it will be your responsibility to ensure that the venue is able to accommodate our requirements.
2. All hired goods remain the property of Dazzling Streaks Events
3. During the period of hire, the hirer is solely responsible for the hired goods . The client needs to make sure that all goods are returned in the same condition that they were received in. If items are found damaged or broken or missing, the client will have to pay 5 times the rental cost of the associated item.
4. Hired decor goods will be counted and checked when they are collected and our decision as to losses/damages will be final . Payment for any damaged item needs to be paid before the end of the event .
5. Dazzling Streaks Events shall not be responsible for any injury or damage to persons or property arising from the use of any equipment purchased or hired. Dazzling Streaks Events shall in no circumstances be liable for any direct, indirect or consequential loss, damage or extra costs incurred caused by its negligence or other default in the performance of its duties.
6. Changes or cancellations in design or rental of the décor will not be entertained at the last minute. If changes are requested within reasonable time frame to procure different items , we will do out very best to satisfy your needs however do not guarantee it.
7. Any cancellations within 3 weeks of the event will forfeit the deposit amount. Cancellations with less than 72 hours notice will forfeit the deposit amount. Any items purchased or manufactured especially for the client will be charged in full once purchased/production has begun.
8. We will make every effort to deliver, set up and teardown at the times requested by the client; however ifcome up with an alternative teardown time. It the clients responsibility to ensure that any hired goods are kept dry and in a secure place until collected.
9. We will endeavour to supply specific items and décor designs requested, however we reserve the right to use our discretion to supply an appropriate alternative where necessary
10. Dazzling Streaks Events is happy to provide certain products and services FREE of charge at your event as a complimentary service/product. This will be discussed with you at the time of booking. However, on the event day, if we are unable to provide the promised complimentary service, Dazzling Streaks Events will try their best to provide a substitute. If however we are unable to because of genuine reasons, we will not be liable or responsible in any monetary or non-monetary way
11. We will strive our best to deliver the designs promised. However, the client should understand that minor changes are inevitable example, change of fabric, different colored balloons, change of arrangement etc… Dazzling Streaks Events will not be held responsible in any monetary or non-monetary way for these changes.
12. Client needs to make sure we get ample time to decorate the venue. If the decoration window is reduced after the final quote agreement, client has to understand that Dazzling Streaks Events has to emply more people to get the job done in a shorter duration than originally panned. This will result in labor fees increasing.
13. Once the rented goods are brought to the location on the event date, regardless of whether the client uses the goods or not, payment is required in full for the item. If the client decides not to use something, no refund will be issued for the item to the cost associated with the item cannot be removed from the final price.
14. If your booking is a last minute request(that is booking is done less than 1 week notice), the full amount is needed upfront inorder for the date to be blocked. Only cash or direct bank deposit or personal check will be accepted. You will be processed as a "rush order" and we will strive our best to accommodate all your needs.
2. All hired goods remain the property of Dazzling Streaks Events
3. During the period of hire, the hirer is solely responsible for the hired goods . The client needs to make sure that all goods are returned in the same condition that they were received in. If items are found damaged or broken or missing, the client will have to pay 5 times the rental cost of the associated item.
4. Hired decor goods will be counted and checked when they are collected and our decision as to losses/damages will be final . Payment for any damaged item needs to be paid before the end of the event .
5. Dazzling Streaks Events shall not be responsible for any injury or damage to persons or property arising from the use of any equipment purchased or hired. Dazzling Streaks Events shall in no circumstances be liable for any direct, indirect or consequential loss, damage or extra costs incurred caused by its negligence or other default in the performance of its duties.
6. Changes or cancellations in design or rental of the décor will not be entertained at the last minute. If changes are requested within reasonable time frame to procure different items , we will do out very best to satisfy your needs however do not guarantee it.
7. Any cancellations within 3 weeks of the event will forfeit the deposit amount. Cancellations with less than 72 hours notice will forfeit the deposit amount. Any items purchased or manufactured especially for the client will be charged in full once purchased/production has begun.
8. We will make every effort to deliver, set up and teardown at the times requested by the client; however ifcome up with an alternative teardown time. It the clients responsibility to ensure that any hired goods are kept dry and in a secure place until collected.
9. We will endeavour to supply specific items and décor designs requested, however we reserve the right to use our discretion to supply an appropriate alternative where necessary
10. Dazzling Streaks Events is happy to provide certain products and services FREE of charge at your event as a complimentary service/product. This will be discussed with you at the time of booking. However, on the event day, if we are unable to provide the promised complimentary service, Dazzling Streaks Events will try their best to provide a substitute. If however we are unable to because of genuine reasons, we will not be liable or responsible in any monetary or non-monetary way
11. We will strive our best to deliver the designs promised. However, the client should understand that minor changes are inevitable example, change of fabric, different colored balloons, change of arrangement etc… Dazzling Streaks Events will not be held responsible in any monetary or non-monetary way for these changes.
12. Client needs to make sure we get ample time to decorate the venue. If the decoration window is reduced after the final quote agreement, client has to understand that Dazzling Streaks Events has to emply more people to get the job done in a shorter duration than originally panned. This will result in labor fees increasing.
13. Once the rented goods are brought to the location on the event date, regardless of whether the client uses the goods or not, payment is required in full for the item. If the client decides not to use something, no refund will be issued for the item to the cost associated with the item cannot be removed from the final price.
14. If your booking is a last minute request(that is booking is done less than 1 week notice), the full amount is needed upfront inorder for the date to be blocked. Only cash or direct bank deposit or personal check will be accepted. You will be processed as a "rush order" and we will strive our best to accommodate all your needs.